nbn™ Business plans from VoIPex are available in most nbn enabled areas.
nbn™ Business plans from VoIPex are available in most nbn enabled areas.
Completely 100% Australian based support at the cost of a local call, or free when calling from from a VoIPex phone.
We provide a public static IPv4 address with every service and can also provide a custom Reverse DNS entry.
Use your own nbn™ compatible hardware, and we’ll help you set it up. Or purchase pre-configured nbn™ compatible hardware through us for an easy install.
The 25M Unlimited and 50M Unlimited plans are available on Fibre to the Premises, Fibre to the Building, Fibre to the Node, Fibre to the Curb, Hybrid Fibre Co-Axial and Fixed Wireless nbn™ service types.
The 100M Unlimited plan is available on Fibre to the Premises, Fibre to the Building, Fibre to the Node, Fibre to the Curb and Hybrid Fibre Co-Axial service types.
To confirm that you can get nbn™ broadband please use the availability checker found below.
Or contact us on 1300 797 743 to confirm that nbn™ is available at your address.
✔ Fixed Monthly Fee – All plans have a fixed monthly fee with no excess charges.
✔ Static IP Address – All plans have a fixed static IPv4 address.
✔ Email Account – Each plan includes a standard VoIPex email account with 500MB of storage.
Services on a No Contract plan have no cancellation fees.
Services on a 12 month contract plan that are cancelled within 12 months for any reason require the remainder of the contract be paid out.
In most cases there will be no cost to install your nbn™service.
Installation charges may be applied when an existing telephone number is not provided during the order process for FttB, FttC or FttN.
nbn™ treat the order as a Subsequent Installation and a $300 fee will be applied.
Also nbn™ New Development Charge of $300 applies if your premises is identified by nbn™ as being within the site boundary of a new development.
Typical evening download speed is measured between 7pm and 11pm. The actual speeds for the service may be slower and vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by by our supplier.
Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. For FTTB, FTTN and FTTC customers, we will inform you of your maximum line sync speed once available.
If you are on a higher speed nbn™ plan, you have the option to downgrade to a lower speed plan without any penalties.
For Fixed Wireless customers, your user experience could also vary due to congestion and fixed wireless network limitations.
You are free to choose any nbn™ compatible hardware that supports your nbn™ service type.
Alternatively you can purchase a pre-configured nbn™ compatible device through us.
Please contact us for the current recommended routers and modems suitable for business environments.
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