nbn® Personal plans from VoIPex are available in most nbn® enabled areas.
Personal nbn®
Select your nbn® plan
nbn
$65/m
Personal Basic 12
- Service speed nbn® Home Basic
- Evening Speeds 12/1 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No Contract minimum - $65
- Service Types All Fixed Line nbn®
nbn
$75/m
Personal Basic
- Service speed nbn® Home Basic 2
- Evening Speeds 25/9 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No Contract minimum - $75
- Service Types All Fixed Line nbn®
nbn
$90/m
Personal Standard
- Service speed nbn® Home Standard
- Evening Speeds 50/17 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No contract minimum - $90
- Service Types All Fixed Line nbn®
nbn
$95/m
Personal Home Fast
- Service speed nbn® Home Fast
- Evening Speeds 100/17 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No Contract minimum - $95
- Service Types FTTB, FTTC, FTTN
nbn
$95/m
Personal Home Fast Plus
- Service speed nbn® Home Fast
- Evening Speeds 500/42 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No Contract minimum - $95
- Service Types FTTP & HFC
nbn
$115/m
Personal Home Ultrafast
- Service speed nbn® Home Ultra Fast
- Evening Speeds 840/84 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No Contract minimum - $115
- Service Types FTTP & HFC
Fixed Wireless nbn® plan
nbn
$90/m
Personal Standard
- Service speed Fixed Wireless Plus
- Evening Speeds 65/9 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No contract minimum - $90
- Service Types nbn® Fixed Wireless
nbn
$95/m
Personal Home Fast
- Service speed Wireless Home Fast
- Evening Speeds 150/10 Mbps average evening speeds
- Included data Unlimited Data
- IP Type CGNAT IP Address
- Min Fee No contract minimum - $95
- Service Types nbn® Fixed Wireless
Local Support
Completely 100% Australian based support at the cost of a local call, or free when calling from from a VoIPex phone.
No Excess Fees
Our new nbn™ plans come with unlimited data which means you can download as much, or as little, as you want without worrying about excess data or fees!
Hardware Choice
Use your own nbn™ compatible hardware, and we’ll help you set it up. Or purchase pre-configured nbn™ compatible hardware through us for an easy install.
Important information
Personal Basic 12, Personal Basic, Personal Standard, Personal Home Fast available on all fixed line nbn® technologies.
Personal Standard & Personal Home Fast also available on Fixed Wireless.
Personal Home Fast Plus and Personal Home Ultrafast only available on FTTP and HFC.
To confirm that you can get nbn™ broadband please use the nbn Broadband availability address check
Or contact us on 02 4957 8997 to confirm that nbn™ is available at your address.
All services are invoiced in advance for a monthly term. Written notice of cancellation must be provided no later than the final business day preceding the end of the current billing month.
Written notice can be via email to our accounts team, or through the Voipex customer portal.
In most cases there will be no cost to install your nbn™service.
Installation charges may be applied when an existing telephone number is not provided during the order process for FttB, FttC or FttN.
nbn™ treat the order as a Subsequent Installation and a $300 fee will be applied.
Also nbn™ New Development Charge of $300 applies if your premises is identified by nbn™ as being within the site boundary of a new development.
Typical evening download speed is measured between 7pm and 11pm. The actual speeds for the service may be slower and vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by by our supplier.
Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. For FTTB, FTTN and FTTC customers, we will inform you of your maximum line sync speed once available.
If you are on a higher speed nbn™ plan, you have the option to downgrade to a lower speed plan without any penalties.
For Fixed Wireless customers, your user experience could also vary due to congestion and fixed wireless network limitations.
Estimated data usage
The below demonstrates the estimated data usage for various internet activities.
Web browsing
50KB per page for static pages
2MB per page for pages with video and audio
Audio Streaming
50MB per hour for streaming radio
150MB per hour for high quality streaming music
Video Streaming
About 300MB per hour for Youtube (480p) video
About 800MB per hour for Standard Definition video
About 2.5GB per hour for High Definition video
About 7GB per hour for Ultra High Definition video
You are free to choose any nbn™ compatible hardware that supports your nbn™ service type.
Alternatively you can purchase a pre-configured nbn™ compatible device through us. The current nbn™ compatible hardware we provide are as follows.
Plus Router
TP-Link VX220
This router supports all available nbn™ service types.
- Four Gigabit LAN ports.
- One Gigabit WAN port for FTTP, FTTC, HFC and Fixed Wireless.
- DSL port for FTTN and FTTB.
- Wi-Fi 6 technology with up to 1201Mbps at 5GHz and 300Mbps at 2.4GHz
$139.00 delivered
3 year warranty
Discount available to approved customers who sign up to a new Voipex Personal plan. This offer is available until withdrawn.
Eligible customers refer to approved new Voipex NBN connections only (‘Eligible Customers’).
Discount includes: $10 per month off monthly plan fees (monthly access fees) on Eligible Plan for the first 12 months.
Discount will be applied as a recurring monthly credit for 12 months and is forfeited if you cancel or change your plan within the first 12 months.
After the first 12 months, your monthly plan fees will be charged at the undiscounted monthly price at that point of time.