Residential nbn™

nbn™ Residential plans from VoIPex are available in most nbn enabled areas.

Select your nbn™ plan

standard
65.00/m
Standard 25M
  • Service speed Home Basic II
  • Evening Speeds 20Mbps average evening speeds
  • Included data Unlimited Data
  • IP Type CGNAT IP Address
  • : No Contract minimum - $65.00
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Standard
85.00/m
Standard 50M
  • Service speed Home Standard
  • Evening Speeds 40Mbps average evening speeds
  • Included data Unlimited Data
  • IP Type CGNAT IP Address
  • : No contract minimum - $85.00
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Standard
89.00/m
Standard 100M
  • Service speed Home Fast
  • Evening Speeds 80Mbps average evening speeds
  • Included data Unlimited Data
  • IP Type CGNAT IP Address
  • : No contract minimum - $89.00
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Standard
99.00/m
Standard 250M
  • Service speed Home Super Fast
  • Evening Speeds 200Mbps average evening speeds
  • Included data Unlimited Data
  • IP Type CGNAT IP Address
  • : No Contract minimum - $99.00
Sign Up
Critical Information Summary
Key Facts Sheet

Local Support

Completely 100% Australian based support at the cost of a local call, or free when calling from from a VoIPex phone.

 

No Excess Fees

Our new nbn™ plans come with unlimited data which means you can download as much, or as little, as you want without worrying about excess data or fees!

Hardware Choice

Use your own nbn™ compatible hardware, and we’ll help you set it up. Or purchase pre-configured nbn™ compatible hardware through us for an easy install.

Important information

nbn™ service types and coverage

The 25M Unlimited, 50M Unlimited and 100M Unlimited plans are available on Fibre to the Premises, Fibre to the Building, Fibre to the Node, Fibre to the Curb, Hybrid Fibre Co-Axial and Fixed Wireless nbn™ service types.

The 250M Unlimited plan is only available on Fibre to the Premises nbn™ service types.

To confirm that you can get nbn™ broadband please use the nbn Broadband availability address check

Or contact us on 02 4957 8997 to confirm that nbn™ is available at your address.

Contract information

All services are rolling 1-month contracts. Cancellations require 30 days written notice by email to our accounts department.

Installation charges

In most cases there will be no cost to install your nbn™service.

Installation charges may be applied when an existing telephone number is not provided during the order process for FttB, FttC or FttN.
nbn™ treat the order as a Subsequent Installation and a $300 fee will be applied.

Also nbn™ New Development Charge of $300 applies if your premises is identified by nbn™ as being within the site boundary of a new development.

nbn™ service speeds

Typical evening download speed is measured between 7pm and 11pm. The actual speeds for the service may be slower and vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by by our supplier.

Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. For FTTB, FTTN and FTTC customers, we will inform you of your maximum line sync speed once available.

If you are on a higher speed nbn™ plan, you have the option to downgrade to a lower speed plan without any penalties.

For Fixed Wireless customers, your user experience could also vary due to congestion and fixed wireless network limitations.

Estimated data usage

Estimated data usage

The below demonstrates the estimated data usage for various internet activities.

Web browsing

50KB per page for static pages
2MB per page for pages with video and audio

Audio Streaming

50MB per hour for streaming radio
150MB per hour for high quality streaming music

Video Streaming

About 300MB per hour for Youtube (480p) video
About 800MB per hour for Standard Definition video
About 2.5GB per hour for High Definition video
About 7GB per hour for Ultra High Definition video

Hardware options

You are free to choose any nbn™ compatible hardware that supports your nbn™ service type.

Alternatively you can purchase a pre-configured nbn™ compatible device through us. The current nbn™ compatible hardware we provide are as follows.

Plus Router

TP-Link VX220
This router supports all available nbn™ service types.

  • Four Gigabit LAN ports.
  • One Gigabit WAN port for FTTP, FTTC, HFC and Fixed Wireless.
  • DSL port for FTTN and FTTB.
  • Wi-Fi 6 technology with up to 1201Mbps at 5GHz and 300Mbps at 2.4GHz

$139.00 delivered

3 year warranty