nbn™ Residential plans from VoIPex are available in most nbn enabled areas.
nbn™ Residential plans from VoIPex are available in most nbn enabled areas.
Completely 100% Australian based support at the cost of a local call, or free when calling from from a VoIPex phone.
Our new nbn™ plans come with unlimited data which means you can download as much, or as little, as you want without worrying about excess data or fees!
Use your own nbn™ compatible hardware, and we’ll help you set it up. Or purchase pre-configured nbn™ compatible hardware through us for an easy install.
The 25M Unlimited, 50M Unlimited and 100M Unlimited plans are available on Fibre to the Premises, Fibre to the Building, Fibre to the Node, Fibre to the Curb, Hybrid Fibre Co-Axial and Fixed Wireless nbn™ service types.
The 250M Unlimited plan is only available on Fibre to the Premises nbn™ service types.
To confirm that you can get nbn™ broadband please use the nbn Broadband availability address check
Or contact us on 02 4957 8997 to confirm that nbn™ is available at your address.
✔ Fixed Monthly Fee – All plans have a fixed monthly fee with no excess charges.
✔ Static IP Address – All plans have a fixed static IPv4 address.
✔ Email Account – Each plan includes a standard VoIPex email account with 500MB of storage.
Services on a No Contract plan have no cancellation fees.
Services on a 12 month contract plan that are cancelled within 12 months for any reason require the remainder of the contract be paid out.
In most cases there will be no cost to install your nbn™service.
Installation charges may be applied when an existing telephone number is not provided during the order process for FttB, FttC or FttN.
nbn™ treat the order as a Subsequent Installation and a $300 fee will be applied.
Also nbn™ New Development Charge of $300 applies if your premises is identified by nbn™ as being within the site boundary of a new development.
Typical evening download speed is measured between 7pm and 11pm. The actual speeds for the service may be slower and vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by by our supplier.
Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. For FTTB, FTTN and FTTC customers, we will inform you of your maximum line sync speed once available.
If you are on a higher speed nbn™ plan, you have the option to downgrade to a lower speed plan without any penalties.
For Fixed Wireless customers, your user experience could also vary due to congestion and fixed wireless network limitations.
The below demonstrates the estimated data usage for various internet activities.
Web browsing
50KB per page for static pages
2MB per page for pages with video and audio
Audio Streaming
50MB per hour for streaming radio
150MB per hour for high quality streaming music
Video Streaming
About 300MB per hour for Youtube (480p) video
About 800MB per hour for Standard Definition video
About 2.5GB per hour for High Definition video
About 7GB per hour for Ultra High Definition video
You are free to choose any nbn™ compatible hardware that supports your nbn™ service type.
Alternatively you can purchase a pre-configured nbn™ compatible device through us. The current nbn™ compatible hardware we provide are as follows.
TP-Link Archer VR400
Manufacturers product page
This router supports all available nbn™ service types.
3 year warranty
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